Jocelyn Mangibin For office Jobs

Jocelyn Mangibin For office Jobs – Posted on Direct Jobs in Dubai




PERSONAL STATEMENT ON PERSONALITY, SKILLS/STRENGTH:

I'm a hardworker, active, and very easy to be with. I can pacify and handle customer complaints. In terms of computer, I can operate both Mackintosh and Windows applications. Aside from Customer Service, I had a chance to work as a Personal Assistant to the Managing Director that includes General Admin works. I can speak and write English and Tagalog fluently while Thai Language is in average level for me. My typing speed is 60 words per minute.

WORK EXPERIENCE:

April 2008 – December 2008 REED INSTITUTE THAILAND Personal Assistant to the Managing Director

• Responsible for making the Director’s itinerary; Scheduling his clients’ evaluations; Handling all his personal and business accounts such as Banking, Billings, Personal Assets, etc.

April 2007 – May 2008 PHILIPS ELECTRONICS (THAILAND) English Teacher (Part time)

• Encouraging employees from the Marketing Department to enhance their level of fluency in English for the betterment of Sales;

• Conducting activities related to Marketing Strategies/Techniques Development. June 2006 – February 2007 KLEVERLAND SCHOOL (THAILAND) English Teacher (All Level)

• Handling Courses such as “Letter Writing Techniques”, “Job Interview”, etc.

• Assisting the students on how to prepare ideas for Writing Composition and Grammar Checking.

December 2004 – April 2006 CANON MARKETING PHILIPPINES, INCORPORATED: Call Center Team Leader and Customer Service Representative.

• Supervising 12 agents regarding Telephone Calls (Outbound/Inbound)

• Informing all potential customers for the new promotions through email or phone

• Pacifying complaining clients on emails, telephones and through actual interaction

• Creating Surveys and Sales Reports to be forwarded to the Customer Service Manager .




ACADEMIC QUALIFICATION:

2003 POLYTECHNIC UNIVERSITY OF THE PHILIPPINES : Bachelor in Business Administration-Management.




PROFESSIONAL QUALIFICATION OR MEMBERSHIP: None




DO YOU ALREADY RESIDE IN DUBAI? No




HOW OFTEN CAN YOU TRAVEL FOR OFFICIAL ASSIGNMENT: 100%

YOUR HOBBIES: Singing, writing poems, net surfing